Privacy Policy
Effective Date: November 1, 2025
Last Updated: November 1, 2025
AI Translate (“we,” “our,” or “the App”) is developed and operated by Chongqing Guanling Interactive Network Technology Co., Ltd. This Privacy Policy explains how we collect, use, store, and protect your information when you use our translation services.
1. Information We Collect
We minimize data collection and only gather information necessary to provide and improve our services.
(1) Device and Usage Information
- Device model, operating system version, language and region settings.
- Crash logs and performance metrics for diagnostics and stability improvement.
All such data is anonymized and cannot identify you personally.
(2) Translation Data
- When you translate text, photos, voice, or documents, the content is processed only for translation purposes.
- If you enable Offline Translation, all translations are performed entirely on your device; no data is sent to our servers.
- If you use Online Translation, content may be securely transmitted via encrypted channels to translation service providers (such as Apple Translation API or other AI translation services) solely to generate translation results.
2. How We Use Your Information
- To provide core translation functions (text, photo, voice, document).
- To improve accuracy, performance, and user experience.
- To synchronize and back up data at your request.
- To maintain security and prevent abuse.
3. Data Storage and Security
- All network communications use HTTPS encryption.
- Offline translations run on-device with no external data transfer.
- Server-side data (e.g., user accounts, favorites) is stored in ISO 27001-certified cloud infrastructure.
- We never sell, rent, or share your personal data with third parties.
4. Third-Party Services
AI Translate may integrate the following Apple and system services strictly for functionality:
- Apple Translation Framework (for text translation)
- Analytics SDKs (e.g., Apple Analytics Kit) for crash and performance monitoring
All third parties comply with Apple Developer Privacy Guidelines and GDPR requirements.
5. Your Rights
You can:
- Revoke camera, microphone, or photo permissions in your device Settings at any time.
- Delete the App to remove all local data.
- Request account or cloud-data deletion by contacting us at support@maxaiclean.com.
6. Children’s Privacy
AI Translate is intended for users aged 13 and above. If we learn that we have inadvertently collected data from a child under 13, we will delete it promptly.
7. International Data Transfer
If data is transferred across borders (e.g., to translation servers outside your region), we ensure adequate protection in accordance with applicable data protection laws.
8. Changes to This Policy
We may update this Privacy Policy periodically. Significant changes will be notified in-app or on our official website.
9. Contact Us
If you have any questions or requests about this Privacy Policy or your data, please contact us: